Table of Contents

What stage is my order?

Awaiting Payment
This means you selected to do cheque / money order / direct deposit and we haven't yet received your funds

New
This status is when you have just paid for your order

Pending
We are putting all the pieces of your order together

Packaged
All the parts of your order are packaged

Ready to be shipped
Your parcel is awaiting for the courier to pick it up

Sent
The courier has picked up your parcel and it is on the way to you

Delivered
We have received confirmation from the courier that your parcel has been delivered

Cancelled
Your order has been cancelled.