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Shipping Policy

Customs Duties & Taxes

Your shipment may be subject to customs duties & taxes depending on the rules of your country. Commercial items listed 'MDF Model Kits' from Australia would be classed differently from the more well known category of 'electronic equipment' imported from Hong Kong. Whether you are charged duties or taxes may be left to the discretion of the customs officer. Hundreds of parcels enter a country per day and not all of them can be closely examined by customs. You may receive many international parcels unhindered by customs until that day when you get a surprise letter saying that your parcel will be withheld until you pay some fees. We have not yet received any complaints about unexpected or unreasonable customs duties & taxes.

Delivery Times

Once your order has been changed to shipped, please expect to receive your order within 4 weeks. After 12 weeks the package is considered lost and we will resend the package at no additional cost, however, we may need to contact you for an alternate mailing address.

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